As part of our commitment to delivering the highest standards of service and ensuring customer satisfaction, we affirm your full right to submit a complaint in the event of any concerns or dissatisfaction with any of our services or interactions.

At Euro Arab Insurance Group Company, we are dedicated to providing our customers with accessible and effective channels to exercise their right to raise complaints, ensuring they are handled with transparency and professionalism.

You may submit your complaint through any of the following channels:

1. By calling us at 5518935 during official working hours, Sunday to Thursday, from 8:00 AM to 4:30 PM

2. Online complaints form ( click here )

3. By visiting any of our branches during official working hours
4. Through the complaint boxes available at our branches
5. By sending an email to: complaints@euroarabins.com